Frequently Asked Questions

All domestic (US) orders ship for a flat rate of $5.00. All priority orders ship for a flat rate of $8.00. Currently we do not ship internationally.  

All debit and credit card payments and Apple Pay are processed securely through Square payment system. Payments are also accepted using Paypal. We do not accept cash, checks or Cash App.

All items are handmade so there could be minor imperfections. We do not accept returns, exchanges or issue refunds for personalized items. If there is an error on our part, we will correct it.  Please contact us at Mslaylabugz@gmail.com.

Please allow 3-5 business days for processing and shipping. Once order is complete, a tracking number will be sent. 

If your package is lost or received damaged, please contact the courier to file an insurance claim. First class mail does not include insurance. Please verify your address. We are unable to make changes after the package has been shipped. 

We love creating products. Contact us with your special request and we will do what we can to accommodate you. Please keep in mind we do not copy trademarked or copyrighted images, wording, logos, etc.